Meet Katie Bedford

I help digital agencies transform operational chaos into strategic advantage — and increasingly, that means helping them harness AI without losing their humanity in the process.

I've spent the last decade as a strategic consultant and fractional COO for growing agencies. My specialty? Untangling the operational puzzles that keep agency owners up at night — streamlining project delivery, optimizing workflows, and figuring out which processes actually deserve to exist.

Over the past two years, my work has evolved as AI transformed from "interesting concept" to "competitive necessity." I embedded myself in it — conferences, certifications, and building a practitioner network. Most importantly, I guided a client through systematic AI adoption that achieved a 40% company-wide efficiency gain. That work led me to develop the AI Blueprint, a methodology I now offer alongside my traditional consulting services.

 

My Approach

Whether optimizing your project intake or implementing AI workflows, I start with the human side.

At a recent leadership conference, I heard something that crystallized my entire approach: people don't resist change — they resist feeling incompetent or threatened. That's why my work begins with leadership alignment and team enablement before diving into implementation. The best process in the world is worthless if your team won't use it.

 

What Makes This Different

I'm a former aerospace engineer who loves data and systems thinking. Before consulting, I spent seven years on space robotics and satellite programs, then five years building interactive museum exhibits. That background means I'm wired to look at complex systems, find the friction points, and build processes that actually work.

But credentials are just table stakes. What actually moves the needle is leading teams through change, asking the questions that uncover root causes, and — when necessary — lightening the mood with a perfectly timed joke.

I've also built my own AI products, so when advising on implementation, I speak from hands-on experience with what works versus what sounds good but falls apart in practice.

One more thing: I'm actively involved in several communities of agency operators, AI practitioners, and consultants who share ideas, knowledge, and templates. When you work with me, you're not just getting my perspective — you're getting access to an extended network of clever, kind, and helpful experts. If I don't have the answer, I usually know someone who does.

Credentials and Experience

Don't just take my word for it - see what my clients say.

 

When I'm not untangling agency ops, you'll find me playing board games, strumming my ukulele, or making art under the name Nomadic Raconteur. In short: I’m just your average fun-loving nerd.

Talk through what you need